Orders within New Zealand are shipped with NZ Post, with authority to leave (no longer signature required). Gift wrapping excluded from our 'over $150 free shipping' threshold.

DELIVERY METHOD	APPROX DELIVERY TIME	ORDER VALUE	PRICE
NZ Post	1 - 3 Working Days	Over $150.00 NZD	FREE
NZ Post	1 - 3 Working Days	Under $150.00 NZD	$8 NZD

Orders to Australia (excluding oversize items & gift wrapping) are shipped with NZ Post, via a signature service.

DELIVERY METHOD	APPROX DELIVERY TIME	ORDER VALUE	PRICE
NZ Post - from NZ	2 - 4 Working Days	Over $150.00 NZD	FREE
NZ Post - from NZ	2 - 4 Working Days	Under $150.00 NZD	$15 NZD

International orders (excluding oversize items & gift wrapping) are shipped with DHL Express, via a signature service.

DELIVERY METHOD	APPROX DELIVERY TIME	ORDER VALUE	PRICE
DHL - from  NZ	2 - 5 Working Days	Over $150.00 NZD	FREE
DHL - from NZ	2 - 5 Working Days	Under $150.00 NZD	$25 NZD

 

Estimated delivery times provided commence from date of dispatch and are guidelines only. A dispatch confirmation email displaying your track and trace number will be sent once your order is ready to be collected by the courier.

Please note: Rural deliveries may take slightly longer. Delivery times quoted are subject to product availability and we will advise you if an order is to be delayed. We use a signature required service therefore we recommend supplying a physical address where there will be someone present to sign for your item. We can not ship to a PO Box address outside of New Zealand.

 

Oversized and heavy items are shipped with New Zealand Post.

 

DELIVERY METHOD	APPROX DELIVERY TIME	ORDER VALUE	PRICE
NZ Post - from NZ	14 - 21 Working Days	All oversized items	Calculated at checkout

 

Our free shipping and standard flat rates exclude all oversized/heavy items. Oversized and heavy items include, but are not limited to; Kalon Cots, Bassinets, Bouncinettes, Changing Tables, Moses Baskets, Highchairs, Mattresses, Wooden Trolley, Easel, Wishbone Bikes, Hammocks and Hammock Stand.

Oversized items will incur additional freight charges and this will be automatically added to your cart at the time of checkout. 

 

Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. For more information please contact your local customs office, or contact us. We will only pay duties and taxes for customers based in the United States, United Kingdom and Europe regions.